SHIPPING INFORMATION

All orders $49 and over qualify to ship free!

You order over $49? Your order qualifies for free shipping via USPS Ground, just type in the promo code section at checkout: freeship

Your order under $49? Your order will ship for a flat rate of $4.99 via USPS Ground for most items.

Only shipping to the 48 contiguous states qualify for free shipping promotion. We also ship to Canada, Alaska, Hawaii and other US territories, shipping rates will be calculated at check out. Canadian customers please note that due to customs there may be up to a 2 week delay in delivery times due to customs and that you are responsible for all Canadian taxes.

Unless noted, your order will be processed and shipped in 1 - 2 business days. We ship via USPS Ground, Priority Mail or Express Mail or UPS. Once your order has shipped, we will send a shipping notification email. Delivery times normally can be up to 5 business days after you have received your shipping notification. USPS does not provide a tracking number with Ground or Priority Mail.

Some items ship directly from the manufacturer and may ship separately from the rest of your order with whatever shipping provider that manufacturer uses.

Refused Shipments

Once an order has been sent from DOGSTRONG, the customer is responsible for all shipping charges incurred. If an order is refused by the customer or canceled during transit, the customer will be charged outgoing and return shipping charges.

Free standard shipping for all orders $49 and over (view shipping page for details)

Flat standard shipping rate of $4.99 on all orders under $49

365 Day No Hassle Returns or Exchanges (view returns/exchanges page for details)